Title: SAP Preferred Success: Driving Continuous Value in the Cloud
Explore the ultimate guide for SAP Preferred Success in SAP Analytics Cloud to unleash the full potential for Preferred Success: (Final)-Comprehensive Guide to Preferred Success for SAP Analytics Cloud
Overview: What is SAP Preferred Success?
In the dynamic landscape of cloud computing, SAP Preferred Success stands out as a guiding light, steering businesses towards continuous value realization. This comprehensive program focuses on insight-driven and prescriptive recommendations, ensuring that organizations not only consume but optimize the full potential of SAP cloud solutions. Let’s delve into the core elements that make SAP Preferred Success an essential driver of success in the cloud. Check Link to Introduction: Preferred Success Link to blog
For more details Check link:
Chapter 1: Introduction to SAP Preferred Success Link to blog
- What is SAP Preferred Success?
- The Five Key Activities
- The Three Supporting Programs
Deliverables: Tools and Resources for Outcome-Driven Success
1.Increase Impact
– Maximize the impact of SAP cloud solutions on your business.
2. Enhance Experience
– Elevate your experience while mitigating risks at critical milestones.
3. Build a Winning Culture
– Foster a winning cloud culture within your organization.
4. Optimize Processes
– Fine-tune and optimize business processes for quick and impactful outcomes.
Empowerment Throughout Your Subscription Lifecycle
1. Implement:
– Onboard and strengthen the cloud mindset.
– Establish governance rules.
– Follow SAP’s fit-to-standard best practices to mitigate risk.
2. Adopt:
– Simplify release management.
– Accelerate speed to value with relevant innovations.
3. Operate:
– Enable and consume new functionality quickly and effectively.
4. Optimize:
– Enhance new business processes through in-depth release guidance, continuous education, and innovation.
Outcome-Driven Success Resources
1. Feature Adoption Planning and Success Checks:
– Maintain peace of mind throughout deployment.
2. In-Depth Release Guidance:
– Plan for relevant feature adoption to reach desired business outcomes.
3. Targeted Training Programs:
– Empower key users and administrators with knowledge on relevant topics and best practices.
4. Advanced Support and Enhanced Target SLAs:
– Receive quicker initial incident response times and resolution targets for non-defect issues.
5. Designated Customer Success Manager (CSM):
– Drive your cloud strategy and derive superb value from our cloud solutions.
The Five SAP Preferred Success Activities
SAP Preferred Success can be distilled into five key activities supported by three programs, and these five services align with a customer’s lifecycle.
Solution Launch Checks
1:1 customer sessions delivered by our functional specialist team.
Ensure smooth implementation and go-live with a fit-to-standard, best-practice approach.
Validate the SAP cloud solution against SAP best practices and recommended settings.
Benefits:
– Straightforward implementation and adoption through expert guidance.
– Reduced time-to-value to get your SAP cloud solution up-and-running.
– Robust support and advocacy for transitioning to cloud governance and mindset.
Success Checks
1:1 customer sessions delivered by our functional specialist team.
Promote and encourage adoption of new features and optimization of business processes.
Keep you up to speed on the latest functionality of your SAP cloud solution, as it’s relevant to you, in real time.
Benefits:
– Smooth operation and optimization through continuous expert guidance.
– Reduced customization and consulting efforts by fine-tuning out-of-the-box product capabilities.
– Robust support for transitioning to cloud governance and mindset.
– Improved performance of business processes by keeping your solution up to date.
For more details Check link:
Chapter 2: Design Discovery Checks Link to blog
- Overview of Design Discovery Checks
- Topics Covered
- Objectives
- Recommended Attendees
- Real-World Examples
Chapter 3: Capability Advisory Checks Link to blog
- Understanding Capability Advisory Checks
- Deep Dive into Modelling and Storytelling
- Objectives
- Pre-Requisites
- Success Stories
Chapter 4: Predictive Planning with SAP Analytics Cloud Link to blog
- Leveraging Predictive Planning
- Applications Across Functional Domains
- Unlocking the Power of Predictive Planning
- Success Stories
Chapter 5: Development Infrastructure & Admin Readiness Checks Link to blog
- Setting the Foundation
- Key Focus Areas
- Objectives
- Pre-Requisites
- Real-World Examples
Chapter 6: Solution Launch Checks Link to blog
- Introduction to Solution Launch Checks
- Sub-services: Security and Connectivity Link to blog Performance Optimization Link to blog
- Objectives
- Recommended Attendees
- Success Stories
Faster Initial Incident Responses and Resolution Targets
With Enhanced SLA Targets:
– Resolution target on Priority 2 incidents for SAP Preferred Success.
– 50% faster initial response time on Priority 2, 3, and 4 incidents.
Reliable support is a cornerstone of successful SAP consumption. With Enhanced SLA, you’re guaranteed responsive and effective support, minimizing disruptions and providing peace of mind. SAP Preferred Success customers enjoy accelerated resolution times and initial response times on incidents.
SAP Preferred Success takes customer support to the next level, offering enhanced SLA (Service-Level Agreement) targets that ensure a seamless and accelerated support experience.
Resolution Target on Priority 2 Incidents:
As a SAP Preferred Success customer, you benefit from a heightened resolution target specifically for Priority 2 incidents. This prioritization means that critical issues affecting your SAP solutions will be addressed promptly, reducing downtime and minimizing disruptions to your operations.
50% Faster Initial Response Time:
Time is of the essence when technical issues arise. With SAP Preferred Success, you’ll experience an impressive 50% faster initial response time on Priority 2, 3, and 4 incidents. This rapid response ensures that you receive the support you need precisely when you need it, facilitating smoother operations and peace of mind.
By streamlining incident resolution and response times, SAP Preferred Success empowers your organization to stay agile, productive, and focused on your core business objectives.
Gain in-depth knowledge and solution-specific best practices.
– Targeted training programs provide proactive identification of learning opportunities.
1. SAP Learning Hub, Solution Editions:
– Provides enterprise-wide targeted digital training for solution-specific success.
What’s Inside:
– Eight solution-specific enablement programs.
– Learning journeys for paths to competency.
– SAP Learning Rooms for online collaboration and certification prep.
Benefits:
– Gain end-to-end, solution-specific enablement.
– Deliver transformational results as a subject matter expert.
– Execute certifications.
2. SAP Preferred Success Community:
– Connect and collaborate with other professionals, including SAP support experts.
What’s Inside:
– One-to-one expertise and community collaboration.
– Best practice guidance from operations tasks to innovation-centric tasks.
– Continuity across go-lives, releases, and peak business cycles.
Benefits:
– Participate in discussions and engage with peers.
– Develop valuable knowledge through our learning courses.
– Join SAP Preferred Success events and learn more about SAP’s products.
Check this blog here : Unlocking Excellence: Spotlight on SAP Preferred Success Supporting Programs for SAP Analytics Cloud
Continuous learning is vital for maximizing SAP benefits. The Learning Hub provides your team with a wealth of training resources and materials. Whether onboarding new team members or staying updated with SAP updates, this resource is invaluable. SAP Preferred Success customers now have unlimited access to SAP Learning Hub, solution editions.
In today’s fast-paced business environment, staying ahead of the curve requires continuous learning and upskilling. With SAP Preferred Success, you can supercharge your organization’s learning journey through the SAP Learning Hub, solution editions. This program offers unprecedented access to a world of knowledge, resources, and expertise, enhancing your team’s proficiency and driving your SAP solutions to new heights.
Get Start with Learning Hub:
For more details check link to :
Chapter 7: SAP Preferred Success in Action Link to blog
- Real-Life Customer Experiences
- Benefits and Impact
- Measuring Success
Chapter 8: SAP Preferred Three supporting Programs Link to blog
- Learning Hub Access Link to blog
- Release Guidance
- Additional Support
Chapter 9:
- SAP Preferred Success customer references Link to blog
Potential Cost Savings and Business Benefits with SAP Preferred Success
Based on real-world examples
In conclusion, SAP Preferred Success isn’t just a support program; it’s a holistic approach to ensuring that your journey to the cloud is not only smooth but continuously optimized for success. By leveraging the tools, resources, and expert guidance provided, businesses can achieve tangible benefits, streamline operations, and drive innovation in an ever-evolving digital landscape.
Want to Learn more about SAP preferred Success?
Check this complete guidance below:
Within the pages of this guide, we embark on a journey to unravel how SAP Preferred Success can revolutionize consumption, expedite innovation, and amplify the value proposition for your organization.
Contents: Preferred Success for SAP Analytics Cloud Comprehensive Guidance
Introduction: Preferred Success Link to blog
Chapter 1: Introduction to SAP Preferred Success Link to blog
- What is SAP Preferred Success?
- The Five Key Activities
- The Three Supporting Programs
Chapter 2: Design Discovery Checks Link to blog
- Overview of Design Discovery Checks
- Topics Covered
- Objectives
- Recommended Attendees
- Real-World Examples
Chapter 3: Capability Advisory Checks Link to blog
- Understanding Capability Advisory Checks
- Deep Dive into Modelling and Storytelling
- Objectives
- Pre-Requisites
- Success Stories
Chapter 4: Predictive Planning with SAP Analytics Cloud Link to blog
- Leveraging Predictive Planning
- Applications Across Functional Domains
- Unlocking the Power of Predictive Planning
- Success Stories
Chapter 5: Development Infrastructure & Admin Readiness Checks Link to blog
- Setting the Foundation
- Key Focus Areas
- Objectives
- Pre-Requisites
- Real-World Examples
Chapter 6: Solution Launch Checks Link to blog
- Introduction to Solution Launch Checks
- Sub-services: Security and Connectivity Link to blog Performance Optimization Link to blog
- Objectives
- Recommended Attendees
- Success Stories
Chapter 7: SAP Preferred Success in Action Link to blog
- Real-Life Customer Experiences
- Benefits and Impact
- Measuring Success
Chapter 8: SAP Preferred Three supporting Programs Link to blog
- Learning Hub Access Link to blog
- Release Guidance
- Additional Support
Chapter 9:
- SAP Preferred Success customer references Link to blog
Overview:
Ramy Salem
Customer Success Manager @ SAP | SAP Analytics Cloud® Certified | SAP Analytics Cloud® Authorized Instructor
SAP Australia
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