Unlocking Success in the Cloud with SAP Preferred Success

Title: Unlocking Success in the Cloud with SAP Preferred Success

In the ever-evolving landscape of cloud solutions, businesses strive for success by leveraging advanced technologies to achieve their goals. SAP Preferred Success emerges as a crucial catalyst, offering unparalleled insights, guidance, and personalized strategies to maximize the value of your SAP solutions.

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Unlocking Success in the Cloud with SAP Preferred Success

Expert Guidance Tailored to Your Business

No matter where you are on your cloud journey, SAP Preferred Success ensures you have the expert support needed to navigate complexities. With a clear roadmap encompassing workflows, user experiences, and organizational culture, you receive personalized recommendations aligned with your priorities and goals.

Personalized Roadmap: Benefit from a personalized roadmap covering workflows, user experiences, and culture – providing the insight-driven recommendations crucial for optimizing SAP solutions.

Access to Experts: Access a dedicated customer success partner who assesses your business, offering immediate and adaptable recommendations for deploying and growing with SAP solutions.

Accelerating Success in the Cloud:

Preferred Success goes beyond conventional support by accelerating your success in the cloud. The program delivers a range of essential features Check this blog:SAP Preferred Success: Driving Continuous Value in the Cloud

Feature-Adoption Planning: Quality reviews and analysis ensure peace of mind during deployment, guiding you on the right path for an early return on investment.

Targeted Training Programs: Keep key users and administrators up-to-date with relevant training and best practices, empowering them with the latest insights.

In-Depth Release Guidance: Receive assistance in planning for relevant feature adoption, making it easier to achieve outcomes on your terms.

Advanced Support and Enhanced SLAs: Faster responses and quicker resolution targets for non-defect issues provide the assurance of top-tier support.

Experts on Demand: Have a dedicated expert available anytime, any day, to drive your cloud strategy and extract the greatest value from your solutions.

Solution Launch and Success Checks

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SAP Preferred Success offers Solution Launch Checks before go-live and Success Checks post-go-live. In personalized virtual sessions with functional specialists, you’ll receive recommendations based on best practices and goals.

Release Readiness and Learning Hub

The SAP Learning Hub provides a collaborative platform for continuous learning and readiness, offering tailored digital learning programs and hands-on experience with new features

Continuous Learning and Readiness: Administrators access digital learning programs tailored to their roles, becoming subject matter experts always up-to-date with the latest knowledge.

Create Connections for Value: Collaborate with SAP experts and peers, building knowledge, getting guidance, and participating in SAP Preferred Success events to understand SAP’s strategy, products, and roadmap.

Enhanced SLA Targets and Orchestrated Support

With an SAP Preferred Success subscription, gain access to enhanced SLA targets, ensuring top-notch support for your cloud services. Your customer success expert orchestrates exclusive content, resources, and planning methods, accelerating your path to the cloud.

Get Expert Guidance Every Step of the Way

Accelerate Time to Value: During onboarding and implementation, your expert helps expedite the time to value, ensuring a seamless integration of SAP solutions.

Quarterly Business Reviews: Track strategic goals and key metrics in quarterly business reviews, aligning resources with insight-driven success plans.

Advocacy and Representation: Your success expert acts as a trusted advocate, representing your best interests to SAP stakeholders and ensuring feature adoption through personalized release reviews.

In conclusion, SAP Preferred Success is your key to unlocking the full potential of SAP solutions in the cloud. With expert guidance, personalized strategies, and continuous support, businesses can navigate the cloud journey with confidence, achieving their goals and staying at the forefront of innovation.

Thank you.

Ramy Salem

Customer Success Manager @ SAP | SAP Analytics Cloud® Certified | SAP Analytics Cloud® Authorized Instructor

SAP Australia

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