My conclusions after SAP Community migration

In general, I appreciate SAP Community’s move to the new home. Splitting into interest groups can bring more order. Numerous configuration options will help you better customize the content you are watching.

I also know how difficult it was to transfer content from the old site. It was a huge operation that went very smoothly. Although, of course, a minor delay occurred.

However, there are a few minor issues that I would like to bring to the attention of the honored managers of the new site.

1. The division into groups seems somewhat incomplete. In general, all tech blogs ended up in one “Technology” bag. In addition, the division into “Product and Technology” and “Groups” may cause some confusion.

2. For this reason, one gets the impression that the number of people reached by new posts is incomparably smaller than the former blogs.sap.com. Maybe it’s problems related to the adaptation of newness or issues that users haven’t quite settled in yet. On the other hand, maybe it’s the separation of SAP staff posts from other users. Perhaps the goal was to highlight official SAP posts from the less important rest? But isn’t this a community?

3. Michael has already mentioned that there may be something wrong with sending posts for review. First of all, the rules are not clear and in some places I can just post. In others I have to send it for review. Such a post sent for review is difficult to be found in the site interface. I don’t know if by chance the person in charge of approvals doesn’t have the same problem, because for more than a week a post posted in a small group hasn’t been approved nor has there been any response. This is a bit strange, especially since before the migration I was posting to this group’s blog without approval.

4. Logging out of the site occurs very frequently. My main account is logged in, but the notification and overview of my content icons disappear. Instead, an annoying message appears that I have to log in again.

5. Thumbnails under post previews are very small and unreadable. This applies to both blogs and discussions. The intro to each entry is a large tile, which is completely incomprehensible given how small the attached images are and how cropped the teaser’s content is.

6. The fields when creating posts are not entirely clear. I understand to some extent the separation of “SAP Managed Tags” from the rest. However, the division between Labels and User Tags is completely incomprehensible. Similarly, the division between cover photo and images added to the teaser, which sometimes results in two same thumbnails under the post. I think most people also do not know what the SEO and canonical URL section is for.

7. By the way “SAP Managed Tags” could be reviewed, expanded and organized. Often very general things are missing, while only specific things are found.

8. There has been some mess with notifications lately. On the one hand, I really appreciate that I can choose what to be notified about. On the other hand, the default inclusion of information that anyone has edited a post resulted in dozens of notifications yesterday.

So much for the beginning. I’m keeping my fingers crossed for fixing the glitches and wishing you a great and engaged community to build.

 

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