Error al utilizar el Firefighter

 

Hi,

I have a problem with my firefighters, System GRC 10.1 (SAP_BASIS 731 SP 8 – SAPKB73108), the error is as follows:

  • I can access to GRC with the user account
  • Execute GRAC-EAM tcode
  • When I start session and writes the reason and the activities and press OK button (check), in the status bar of the sap gui appears: “The name or password is incorrect (repeat the login process)”
  • Things already validated:
    • The Firefighter account is not locked and not disabled
    • The Firefighter account has activities (02, 05) in S_USER_GRP object
    • The iDoc of user clon is sent to satellite system
    • The iDoc of user clon is processed by satellite system
    • There are no dumps about this neither in GRC nor ECC
    • The GRAC JOBS have run well

Finally the SAP note 1944417 describes my problem, but does not have a solution for me because the solution is just for SAPKB73105.

This is affecting all firefighters used in the company, hope some one could help me.

Thanks in advanced

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