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Integrating Amazon Connect with SAP Service Cloud V2

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SAP Managed Tags: SAP Sales Cloud, SAP Service Cloud, C4C Extensibility, C4C Sales, C4C Service, SAP Sales Cloud Version 2, SAP Service Cloud Version 2 As businesses strive to deliver seamless customer experiences, integrating contact center solutions like Amazon Connect with SAP Service Cloud V2 can offer significant benefits. By leveraging this integration, organizations can optimize customer service workflows, …

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Unleashing the Power of SAP Event Mesh: A Beginner’s Guide to Event-Driven Architecture (Part 1)

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Welcome to the first post in our exciting new blog series on Event-Driven Architecture with SAP Event Mesh. As businesses move towards more scalable and decoupled systems, SAP Event Mesh is becoming an essential tool for seamless communication between systems. This blog series will walk you through the key concepts of event-driven architecture, starting with …

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